UnMarketing shows you how to unlearn the old ways and consistently attract and engage the right customers. You'll stop just pushing out your message and praying that it sticks somewhere. Potential and current customers want to be listened to and validated and have a platform to be heard - especially online. With UnMarketing, you'll create a relationship with your customers and make yourself the logical choice for their needs.

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences, and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop. UnSelling is about the big picture: creating repeat customers, not one-time buyers. Create loyal clients that refer others, not faceless numbers.

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts—Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak—that we owe many of the great contributions to society.

In the tradition of #Girlboss and Mindy Kaling's Is Everyone Hanging Out Without Me?, a funny, quirky, and inspiring memoir from online entertainment mogul, actress, and "queen of the geeks" Felicia Day about her unusual upbringing, her rise to Internet stardom, and embracing her individuality to find success in Hollywood.

In Why Not Me?, Kaling shares insightful, deeply personal stories about falling in love at work, seeking new friendships in lonely places, attempting to be the first person in history to lose weight without any behavior modification whatsoever, and believing that you have a place in Hollywood when you’re constantly reminded that no one looks like you.

Are you stressed out, overbooked, and underwhelmed by life? Fed up with pleasing everyone else before you please yourself? It's time to stop giving a f--k. This brilliant, hilarious, and practical parody of Marie Kondo's best seller The Life-Changing Magic of Tidying Up explains how to rid yourself of unwanted obligations, shame, and guilt - and give your f--ks instead to people and things that make you happy. The easy-to-use, two-step not sorry method for mental decluttering will help you unleash the power of not giving a f--k about

For someone who made a career out of oversharing on the Internet, Tyler Oakley has a shocking number of personal mishaps and shenanigans to reveal in his first book: He experienced a legitimate rage blackout in a Cheesecake Factory; he had a fashion stand-off with the White House Secret Service; he crashed a car in front of his entire high school in an Arby's uniform; he projectile vomited while bartering with a grandmother.

Is there a secret to happiness? Beloved comedian Paula Poundstone conducts a series of "thoroughly unscientific" experiments to find out, offering herself up as a guinea pig and recording her data for the benefit of all humankind. Armed with her unique brand of self-deprecating wit and the scientific method, in each chapter Paula tries out a different get-happy hypothesis.

John Crist wasn’t always recognizable as “the guy from that hilarious video in the grocery store.” Growing up part of a homeschool family of ten in rural Georgia with Mennonite grandparents and a high-school job at Chick-fil-A, he was an unlikely candidate for internet fame. Despite all that, or perhaps because of it, Crist passionately pursued his dream of stand-up comedy. In Delete That, Crist takes responsibility for his actions, offers some reflections on how to do better, and encourages us all to stop capitulating to the fear of “But what will they think?!”

Growing up in small-town Ohio isn't easy, particularly when you're a closeted gay kid surrounded by...no one openly gay. Luckily, Danny Pellegrino grew up in the '90s, coming of age when the internet opened up a whole new world for a curious kid itching for life outside of Midwest suburbia.

K-von is the most famous half-Persian comedian in the world. Born and raised in America, he invites the listener along on a hilarious journey as he investigates the mysteries of his Middle Eastern roots - making fun of himself along the way. With clever use of character voices and sound effects, prepare to be charmed by his recollection of immigrant-family memories, "horror stories" from the road, and valuable cultural tips. Nothing is off limits.

At 24, Sebastian Maniscalco arrived in LA with a suitcase and saved up minimum wages. He knew no one and nothing about standup comedy, but he was determined to go for it anyway. At 44, he's on the Forbes' list of highest earning comedians, sells out arenas, and has starred in four hit comedy specials including Why Would You Do That? on Showtime. Stay Hungry tells the story of the 20 years in between.

Sona Movsesian didn’t wake up one day and decide to become the World’s Worst Assistant. Achieving such greatness is a gradual process—one that starts with long hours and hard work before it eventually descends into sneaking low-dosage edibles into your lunch and napping on your boss’s couch.

New York Times best-selling author and star of 2 Dope Queens Phoebe Robinson is back with a new, hilarious, and timely essay collection on gender, race, dating, and the Dumpster fire that is our world. Written in her trademark unfiltered and witty style, Robinson's latest collection is a call to arms. Outfitted with on-point pop culture references, these essays tackle a wide range of topics: giving feminism a tough-love talk on intersectionality, telling society's beauty standards to kick rocks, and calling foul on our culture's obsession with work.

In Akilah Hughes' world, family - and life - are often complicated, but always funny. Through intimate and hilarious essays, Akilah takes listeners along on her journey from the small Kentucky town where she was born - and eventually became a spelling bee champ and 15-year-old high school graduate - to New York City, where she took careful steps to fulfill her dream of becoming a writer and performer.

Despite her innate ambition and summa cum laude smarts, Kate Pearson has turned into a major slacker. After being dumped by her handsome French "almost fiancé", she abandons her grad school plans and spends her days lolling on the couch, leaving her apartment only when a dog-walking gig demands it. Her friends don't know what to do other than pass tissues and hope for a comeback while her practical sister, Angela, pushes every remedy she can think of, from trapeze class to therapy to job interviews.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Unfiltered. Unapologetic. Older, but not wiser, Lancaster goes back to basics in this hilarious essay collection about everything from taking community policing classes to accidentally getting high with her waiter after a fancy dinner. These are the tales she'd tell if she met you in a bar... if she weren't too lazy to put on pants and go to a bar. Offering advice ranging from how to remain happily married to a man who refuses to blow his damn nose already to not creating An Incident at the cheese counter during an attempt at Whole30, she's you, only louder.

New York Times best-selling author Jen Lancaster has lived a life based on re-invention and self-improvement. From Bitter Is the New Black to The Tao of Martha, she’s managed to document her (and her generation’s) attempts to shape up, grow up, and have it all - sometimes with disastrous results...Mistakes are one thing; regrets are another. After a girls’ weekend in Savannah makes her realize that she is - yikes! - middle-aged (binge watching is so the new binge drinking), Jen decides to make a bucket list and seize the day.

Jen Mann doesn't have a filter, which sometimes gets her in trouble with her neighbors, fellow PTA moms, and that one woman who tried to sell her sex toys at a home shopping party. Known for her hilariously acerbic observations on her blog, People I Want to Punch in the Throat, Mann now brings her sharp wit to bear on suburban life, marriage, and motherhood in this laugh-out-loud collection of essays. From the politics of joining a play group, to the thrill of moms' night out at the gun range, to the rewards of your most meaningful relationship, nothing's sacred or off-limits.

Part memoir and part how-not-to guide, The Wrong End of the Table is everything you wanted to know about Arabs but were afraid to ask, with chapters such as “Tattoos and Other National Security Risks,” “You Can’t Blame Everything on Your Period; Sometimes You’re Going to Be a Crazy Bitch: and Other Advice from Mom,” and even an open letter to Trump. This is the story of every American outsider on a path to find themselves in a country of beautiful diversity.

Kevin has a big talent. Some might call it compulsive lying. He calls it common sense. Kev doesn’t mean to cause trouble by lying all the time; he’s just trying to make everything easier for everyone (and himself). And, of course, a few harmless, um, falsehoods are crucial to his plan to convince Tina that he’s the perfect boyfriend for her. In Gary Paulsen’s irresistible and chaotic comedy, Kevin’s lies spiral out of control until he’s faced with the need to do the unthinkable: tell the truth.

In this latest mommy audiobook from the popular blogger, author, and TV personality, Stefanie will share her secrets for achieving a balance in motherhood between being protective and caring and downright bats--t crazy. She'll debunk some of the looniest parenting myths and reinforce others; she'll describe how, through as simple a process as good old trial and error, she's learned to pick and choose what works for her and her family, and tune out the rest.

This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights and practical advice from a guy who still remembers what it's like to feel entirely ill equipped for professional success.

Something was nagging Marina Shifrin. As a freshly minted adult with student loan payments and a “real” job she hated that paid her enough to get by if she also worked two other jobs, something needed to change. Marina and her friend each made lists of 30 things they’d do before the age of 30. The first thing on Marina’s list was, “Quit My Shitty Job”. So she did, and just like that the List powered her through her twenties. Told with humor and heart, 30 Before 30 will entertain, motivate, and challenge listeners to get out of their comfort zones and live their best lives.

It Takes Two: Our Story shares never-before-revealed tales of the Scott brothers' childhood and rise to fame - from starting their first business at seven years old and their years modeling and acting to their first house purchase at the impressive young age of 18. They soon found their true passion in life, combining their natural gifts for entertaining with the skills they learned from buying, renovating, and selling homes.

The outspoken actress, talk show host, and reality television star offers up a no-holds-barred memoir, including an eye-opening insider account of her tumultuous and heart-wrenching 30-year-plus association with the Church of Scientology.

Vivica A. Fox is a dynamo who has created a lasting career on her own, through sheer, roll-up-your-sleeves DIY hustle. Every Day I'm Hustling is a personal book with a message Fox passionately believes in: that you make your own luck, that you never ever wake up in the morning thinking somebody's going to call you and offer you that part or ask you out on that date that's going to change your life, that you have to wake up and put on your longest eyelashes and fiercest heels and go out and make your life happen yourself.

At some point in nearly every marriage, a wife finds herself asking, "What is wrong with my husband?!" In David Finch's case, this turns out to be an apt question. Five years after he married Kristen, the love of his life, they learn that he has Asperger syndrome. The diagnosis explains David's ever-growing list of quirks and compulsions, his lifelong propensity to quack and otherwise melt down in social exchanges, and his clinical-strength inflexibility. But it doesn't make him any easier to live with.

An uproariously funny examination of what one generation can teach to another - or not - from the Pulitzer Prize winner and New York Times - best-selling author of You Can Date Boys When You're Forty and Insane City. During the course of living (mumble, mumble) years, Dave Barry has gained much wisdom* (*actual wisdom not guaranteed), and he is eager to pass it on - to the next generation, the generation after that, and those idiots who make driving to the grocery store in Florida a death-defying experience.